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Faq

What if I have a claim?

Call our claims hotline 08157894262 or email us on claims@naic.gov.ng

What happens if I experience a loss?

We require that you immediately call our claims hotline. If it is a motor accident, please arrange for your vehicle to be towed to a garage of your choice. We will cover your towing cost.

How soon do I get my claim settled after it has been reported?

72 hours after execution of Discharge Voucher. The Discharge Voucher will be forwarded to you immediately your claim is verified.

What if I am making a claim?

Our telephone claims service has dedicated experts on hand to give you professional advice so your claim can be sorted out without fuss or delay. Just contact our Helpline is 08157894262 between 8:00am-4:30pm or just send an e-mail to claims@naic.gov.ng. An incident manager will record details of the incident and immediately commence the claims process.

What is Policy Excess?

It is the contributory amount you pay, when making a claim. It is a proportion of the claim, which the insured would bear. Any amount above this is borne by the insurer

If there is no claim under the policy year, what are the benefits to the farmer in the following year? Any repayment of premium?

There are no-claim discounts on the policy when it is renewed. However, there is no repayment of premium paid.

How can farmers get covered by NAIC?

Visiting of the prospective insured to the nearest NAIC office.
• Collection and completion of relevant proposal form
• Pre-Insurance Inspection of the farm by NAIC officials
• Payment of premium by insured and issuance of premium receipt by NAIC
• Issuance of policy documents.